- Secure online shopping at Crown Tiles
- Verified by Visa and MasterCard SecureCode
- Security of your personal details
- What about cookies?
Secure online shopping at Crown Tiles
At Crown Tiles we take security very seriously and make shopping online as safe as shopping in any of our stores. Your browser will go into secure mode as soon as you access the 'checkout' pages, i.e. before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen.
Being in 'secure mode' means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else using the internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times. We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check. New security checks like the card signature code have recently been introduced to protect your credit card details online. We use your card details to process your orders and we will ask for them for every order placed.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited. If you have any further concerns about security, please contact us
Verified by Visa and MasterCard SecureCodeCrowntiles.co.uk is now participating in Verified by Visa and MasterCard SecureCode for added online payment security. These services are offered by Visa and MasterCard, in association with the bank that has issued your credit / debit card. It is aimed at protecting your details when shopping online by ensuring your card is not being used by someone else and is becoming a standard across all shopping websites.
If the credit / debit card you’re using to pay for your order qualifies for one of these services (not all cards do), you will be taken to a page hosted by your card issuer. This is a completely secure process. The information you provide is completely private, will only be visible to you and your card issuer, and would never be shared with other parties.
If you haven’t registered before and your card qualifies, you will need to follow the on-screen instructions to register securely and create a password for your card. This is not the same as the PIN number you use for your regular shopping. It’s an online shopping code that you’ll be able to use to identify yourself and your card when shopping online on Homebase.co.uk or any other participating websites. It’s basically the online equivalent of chip & pin which is used on the high-street.
If you have already registered, you will be required to use your password on future online transactions.
If you would like to learn more about these services or have any difficulty with the process, please contact your card issuer who should be able to assist you, as crowntiles.co.uk are unfortunately not be able to help. Alternatively, you can always place your order by calling our Internet Sales order line 0800 156 0756.
Security of your personal details
You may have seen in the press that some customers of banks and online businesses have been receiving fraudulent emails and/or pop-ups. These all have one thing in common: they request individuals to confirm their personal details, credit card details, or user name and password.
Crown Tiles does participate in sending newsletter to customers only when we have special offers, if you do not wish to receive our newsletters, there is a drop put button, and once clicked on you will be deleted of our list.
If you receive an email that appears to be from Crown Tiles that you suspect is fraudulent, do not click on any links contained within the email or provide any credit card or log on details. Please forward a copy to firstname.lastname@example.org
Crown Tiles are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Crown Tiles collect information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on Crown Tiles website. You can access our website home page and browse our site without disclosing your personal data. However, when registering with Crown Tiles you will be asked to provide certain information about yourself.
How do we use your information?
We use the information that we collect about you to:
1) Process your orders
2) Manage your account
3) Administer this website
4) Monitor Customer traffic patterns and site usage to help us develop and improve the disgn and layout of the site.
5) Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or mail with offers from the following company; Crown Tiles